RE Manuals/LandlordSource Return/Replace Policy

Policy on Return

	Because of the electronic nature of our products and the ability to easily duplicate them, we do not return funds after the product has been issued to the purchaser, whether by Workbook, CD, or Download.
	If a CD-ROM or download is defective, we will reissue the product.
	If the purchaser fails to complete their download within the four days, we will send by another method.

Policy on Replacement

	If a Workbook is badly damaged in shipping or lost in delivery, we will reissue the Workbook
	If a CD-ROM is lost, we will reissue a disk for a fee of $14.00, which includes shipping.
	If questions or problems: call RE Manuals/LandlordSource at (866) 383-4841 or email jstorms@remanuals.com.