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Frequently Asked
Questions & Answers
About
LandlordSource/RE Manuals
Products and Systems
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1. |
What comes with the purchase of the
Products/System?
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2. |
Why
use
the Products/Systems?
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3. |
How
can I find out what documentation is contained in the
Products/Systems?
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4. |
Who
created the LandlordSource Products/Systems?
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5. |
What
about my city, county, state, and federal laws?
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6. |
How
do the LandlordSource systems/products compliment each other?
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7. |
How
do I find out about pricing and ordering of the
Products/Systems?
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8. |
How do I
pay for the
Products/Systems?
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9. |
What
are the return policies?
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10. |
What if I lose a CD-ROM? |
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11. |
What if there is a problem with a download? |
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12. |
What
if I have more questions?
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Answers to the Questions |
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1.
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What
comes with the purchase of the Products/System?
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Each
product has 25+ pages of instructions and time-saving tips in
addition to the basic documentation.
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To find out the content on each
product, choose a product page on the item menu on left above or
click on a link to the right to see what is included with the
product you are considering. |
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Two ways to order: purchase
by download; or a printed
Workbook + CD-ROM. |
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With any type of purchase,
you receive all of the documentation on that product.
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2.
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Why
use our Products/Systems?
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 | LandlordSource has
completed the
difficult "part" for you! You now do not have to start "from
scratch," saving hours of time,
and dollars on personnel/employee time.
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Then, when a change is needed (and they are always occurring), they can
be updated easily
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The instructions and tips in
the Workbook assist in
customizing the documents to your business quickly and
efficiently.
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3. |
How
can I find out what documentation is contained in the
Products/Systems?
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On each product
page, you will find a link to details on the product. There are outlines, lists,
descriptions, and other
important information. |
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4. |
Who
created
the Products/Systems?
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The documents are written by
Real Estate/Property Management professionals with over 25 years of experience in
daily Property Management and over 35 years in Real Estate Sales, office management, and maintenance. |
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5.
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What
about my city, county, state, and federal laws?
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Purchasers of
LandlordSource Products are
responsible for converting and using the documents to
conform to the laws that govern their business.
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LandlordSource gives
permission to the purchaser to alter the material to meet their
city, local, state laws, and company
procedures, but the purchaser cannot distribute them to other parties or
companies.
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LandlordSource does not guarantee the
products to comply with the purchaser’s company policies,
local and state laws.
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LandlordSource
does not, in any way, recommend any price-fixing of fees or monies.
Any references to fees are examples only.
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LandlordSource
strongly recommends that the purchaser consult their attorney for any
documents they use and/or those they purchase.
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6.
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How
do the
Product/Systems compliment each other?
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First, there is a continuity throughout all the
Products/Systems |
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Second, they are interactive. For
example, the Property Management Policy & Procedures
references the Forms, Letters & Agreements; the Employee
Manual references the Policy & Procedures Manual. |
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This interactive documentation supports
Fair Housing and important Property Management issues. |
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7.
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How
do I find out the pricing of the
Products/Systems?
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Go to
Pricing
- there are two formats to order - Downloads or
Workbooks w/CD-ROMs |
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8.
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How do I
pay for the Products/Systems?
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You can use the convenience and
security of PayPal when ordering online on our website.
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For phone orders, call (866)
383-4841, and use your VISA, MasterCard, or American Express
card. |
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9.
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What
are the return policies?
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We
will not return funds for Products/Systems already shipped to the purchaser because
of the electronic which can be immediately copied.
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However, we will replace all
defective items.
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10. |
What if a CD-ROM is lost? |
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Lost CD-ROM disks can be
replaced for the cost of $14.00 (this is for replacement,
shipping, and handling. If a disk is lost, call (866) 383-4841
with a credit card - VISA, MasterCard, or American Express. |
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11. |
What is there
is a problem with the download? |
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If you experience a problem with
a
download, email jstorms@landlordsource.com
immediately or call (866) 383-4841. We will work to see
that you receive the product. |
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12. |
What
if I have more questions?
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Email
jstorms@landlordsource.com
or
call Jean Storms, MPM®, at (866) 383-4841
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